Securing the new world

Intercity Managing Director of Cloud and Security Phil Bindley discusses how to build cyber security resilience into post-pandemic hybrid working strategies.

3G shutdown opportunities

As the 3G shutdown comes into view it’s time to take advantage of significant mobile device upgrade opportunities that exist in customer bases, writes Steven Lowe, Product Director Mobile, Gamma.

Net Zero now

There’s no time to waste in getting serious about reducing emissions, writes Zen CEO Paul Stobart.

Cloud leader talks strategy

ICT suppliers unable to deliver converged solutions will soon reach a point of maximum exposure to the propositions of more rounded rivals, warns Cloud Business CEO James Butler.

Postcard from MiCaaS

This month’s Margin in Comms as a Service (MiCaaS) symposium – 23rd June, Forest Of Arden Marriott – delivered insights into a sector progressing towards a services led sustainable future that is replete with opportunities.

Sector exhibits resilience

This quarter’s primary talking points boil down to resilient trading in the comms sector, corporate activity and a big question around FTTP roll outs, writes Philip Carse, Analyst at Megabuyte.com.

Strategic talk...

Maintel CEO Ioan MacRae shows strategic insight and displays leadership acumen in his planning.

Issues that matter most

Colt CEO Keri Gilder on modern leadership, the need to build strong alliance ecosystems, technology priorities, how the pandemic set back D&I by years, and why pioneering female Boston Marathon runners inspire her most.

Meeting CX challenges

There are important customer experience challenges on the business agenda right now and cloud-based contact centre solutions are key to meeting demand for service excellence, says Janice Rapp, VP Product Marketing, 8x8.

Assessing 5G viability

As 5G coverage becomes more widespread and the reliability of 5G equipment improves by the day, is now the time for businesses to leverage the fifth generation mobile network?

Spearheading D&I

Gender diversity and inclusion is a critical component of BT’s strategy and culture, and the company continues to show that there is no shortage of female talent.

A man who’s got the channel’s back

Making life easier for resellers was built into NTA’s DNA from day one – and at the same time as simplifying market opportunities company owner Paul White also follows a policy of guarding the interests of resellers in all areas.

Architect of channel growth

Zoom’s Head of EMEA Channel Dion Smith is a master channel builder, and spurred by the pandemic-driven seismic shift to hybrid working he’s planning for an upsurge in partner-led revenue growth.

Taking a cloud lead

Cloud services continue to accelerate business transformation and as each day passes the role of channel partners in driving this revolution becomes ever more critical, according to Google Cloud UK&I Managing Director Helen Kelisky.

Fit for a modern world

Fitness for purpose should be an unnegotiable customer requirement of resellers and service providers, and Enreach’s Head of International Carrier Sales Iain Sinnott is robust in supporting the critical balance between customer demands and th

Postcard from Partner Plus Live

The 2025 PSTN switch off is a watershed moment and long-held business tactics simply won’t see partners through the transition, according to speakers at BT Wholesale's Partner Plus Live event (19th May, BT Tower).

UCaaS comes of age

For many businesses a UCaaS solution will deliver functionality far beyond their current comms estate, which represents a major opportunity for resellers, says Gamma’s Channel Sales Director Andrew Smethurst.

Contact centre opportunities

Smaller firms could outrank larger organisations in the contact centre opportunity stakes, according to our panel of experts who provide an overview of this exciting and evolving marketplace.

Nurturing staff wellbeing

Staff wellbeing has become a priority for employers and initiatives that extend beyond physical health are being implemented as part of an all-embracing approach to the wellness needs of colleagues.

Spotlight on Windsor CEO

We put ten quickfire topical questions to Windsor Telecom CEO Pete Tomlinson. Here’s what he fired from the hip...