Kaleidoscope

  • Developing an agile future-fit workforce strategy

    Building a workforce responsive to change is perhaps the greatest strategic priority for channel firms. Here, we shed light on how channel leaders are meeting this challenge and where they are focusing their people development efforts. CONOR CALLANAN, CEO, CORE

  • In times of industry transformation, what needs to change?

    Here, 10 channel leaders reflect on industry change and reveal the developments and transformations they'd like to see across the wider sector, and their own businesses. MARK CURTIS-WOOD, NON-EXECUTIVE CHAIRMAN, BLUE ORANGE

  • Quest for operational excellence rises up the agenda

    This month we highlight the actions taken by channel leaders as they seek to achieve operational excellence – including the drive for efficiency through automation and AI initiatives. We also bring to the surface what's top of mind for leaders in 2025 across other critical areas, inclusive of security, ESG and leadership progression.

  • 2025 brings strategic partnerships into sharp focus

    The nature and dynamics of channel partnerships are evolving faster than ever before, and as we enter 2025 it’s prime time to explore this watershed evolution and highlight what strategic alliances with vendors need to look like if they are to stand the test of time.

  • Big impacts felt by channel following NI hike 

    The ramifications of increased employer National Insurance Contributions introduced by Chancellor of the Exchequer Rachel Reeves are strongly felt by channel business leaders across a range of impact zones. 

  • The factors that make strategic partnerships successful

    Partnerships are key to the success of all channel businesses but in times of change the nature of alliances evolve. Here, channel leaders discuss what it takes to ensure the long-term success of vendor relationships and the factors that make a positive difference. PETE TOMLINSON, CEO, WINDSOR TELECOM

  • Leveraging the power of emerging technologies

    Emerging technologies hold great promise for the channel but their adoption cannot be separated from risk factors. Here, channel leaders highlight the priority innovations to focus on and emphasise the critical importance of planning ahead and supportive vendor partnerships as being key to success.

  • CrowdStrike outage raises multi-faceted security concerns

    CrowdStrike's global IT outage in July impacted circa 8.5 million devices and showed us that security threats can come from all angles – providing food for thought among channel leaders.

  • Channel leaders create new Government wish list

    Channel business leaders share perspectives on what they believe should be at the heart of the new Government's digital strategy and economic growth plans, highlighting infrastructure, skills, regulation and security as priorities.

  • PSTN switch off push back provides breathing space

    The PSTN switch off delay gives channel firms more time to calibrate right-fit solutions for non-standard migrations, but the January 2027 deadline must not be seen as an excuse to ease up on IP migration, according to this month’s panel of industry commentators