• Striking the right boardroom diversity balance

    The benefits of a diverse leadership team are many, varied and well documented. Not so clear is the extent to which channel companies are progressing with their D&I strategies at leadership level. Here, channel leaders share insights into their boardroom diversity status, strategies and successes.

  • Championing Diversity and Inclusion in the Channel

    International Women’s Day on March 8th enabled organisations to formerly celebrate the achievements of their female employees and put a spotlight on removing the remaining obstacles to equality and inclusion in the workplace. This year’s campaign theme, #EmbraceEquity, also provided another opportunity for Comms Dealer to showcase the all-embracing approaches channel businesses are taking to integrate and promote diversity and inclusion as part of everyday organisational culture

  • Successful strategies that promote and improve wellbeing

    After the pandemic, channel organisations enhanced their wellbeing strategies to alleviate the strain on their staff’s physical and mental health.

  • Canny channel ready to tackle a tumultuous 2023

    A year ago, we ran a Kaleidoscope titled “2022 aspirations: Setting out strategy in the era of uncertainty.” Whilst it would’ve taken a naive business leader to assume the world would regain equilibrium over the past twelve months, few might have guessed the raft of challenges they would be forced to face.

  • Resellers outsourcing to secure larger slice of the pie

    The build-up to 2025 is the perfect time for MSPs to capture more business by adding additional capabilities. UK businesses will be presented with a myriad of new tech/comms options and will default to their trusted reseller partner when considering making these investments.

  • Channel leaders supporting teams through cost hikes

    This month’s Kaleidoscope will look at how channel organisations are navigating widespread cost increases.

  • Channel prepared to pounce on a wealth of opportunities

    Business plans concocted pre-pandemic were thrown out the window as the requirement for two years of crisis thinking to protect revenue and staff wellbeing became paramount. In the wake of the pandemic, thinking pivoted from response to recovery; a stabilising period that saw many get back on their feet.

  • Striking the balance between automation and the human touch

    The face of customer service has changed significantly in recent years. The pandemic heightened expectations and changed how end users wanted to interact with brands. A seamless omnichannel experience is now the minimum expectation.

  • Apprentice army helping channel fight skills gaps

    It is well documented that the growing skills gap in the workforce has the potential to slow the UK’s recovery post Covid-19. With competition for candidates at an all-time high and employers penning contracts that will keep their valuable skilled workers in place for the foreseeable future, recruiters cannot rely on the luxury of hiring the complete package.

  • Is the channel back to its fundraising best? You bet it is!

    It’s broadly accepted that philanthropic business models work. They make companies look beyond meeting their KPIs and generating profit to build more generous, positive workplace environments. Employees feel proud to be part of a team that is making a real difference to the lives of those in need and are more likely to view the company in a good light as a result.