Sell mobile! says Abzorb

Having no mobile proposition is detrimental to a reseller’s prospects, and they should be doing everything in their power to get in touch with the opportunity at their fingertips, says Abzorb’s Head of Indirect Channel Mark Riddell.

Redefining monetisation

On-demand insight of financial performance is critical to the success of service providers in a fast moving market – that means more than a collection of Excel reports generated once a month, says Strategic Imperatives COO Tim Sayer.

Horton set for growth phase

FluidOne CEO Russell Horton had a clear vision for growth when he took the job in 2018. Since then he’s nailed the first phase of priorities and is now set on executing the next steps in his five-year plan.

A question of change

The comms industry can sometimes seem trapped by its heritage of sustaining a less than diverse character, but this continuation is far from inevitable, according to Jola Marketing Director Cherie Howlett.

Meet a man with a plan

Since the merger of Union Street Technologies, Aurora and Shaftesbury Systems much attention has focused on the strategic realities underpinning the combined group’s growth plan.

Supporting an all-IP era

The all-IP era requires the critical laying of a digital foundation and then building upwards – that means having access to superfast, resilient connectivity, writes Paul Beacham, Senior Manager, Data Networking Portfolios, BT Wholesale.

Dynamism drives billing

Few sections of the comms channel ecosystem are as dynamic as the billing fraternity, and the signs are that an already speedy software development environment is set to accelerate further.

How to avoid a hard exit

The future pathway of any business has nothing to do with fate and everything to do with strategic preparation, especially when considering exit planning, says Paul Billingham, co-founder and Director at Knight Corporate Finance.

UK telcos prove resilient

Flat is the new up, according to Philip Carse, Analyst at Megabuyte.com, who reports on the Covid-19 impacted trading performances of the UK’s primary telcos.

Zoom comes into focus

Now, thanks to platforms like Zoom, the channel has inordinate scope to ride the wave of conferencing market potential, according to Phil Perry, Head of UK and Ireland, Zoom.

SD-WAN sales unlocked

Software Defined Wide Area Networking (SD-WAN) is tipped as one of the fastest growing comms markets, but it’s also perhaps one of the least understood...

Triton boss set for growth

The impression given by Triton Telecom owner Dean Billington during his career has been constant – of a man guided by experience, focused on the customer, seeking growth and achieving success – and it all happened, literally, by accident.

Fishwick on his page-turner

Sometime in the future if a young relative of Ian Fishwick asks him what he did in the 2020 Covid-19 lockdown he’ll simply say, ‘I finished writing a book to inspire people like you’.

A safe pair of hands

CHH CoNeX’s commercial life was borne more from a successful rescue mission than the seeds of a traditional start-up, and the business continues to thrive as ever more critical projects in key sectors such as rail come to fruition.

Global chief boxes clever

It is loud and clear that the rise of XaaS and the impact of Covid-19 as a catalyst for remote working have changed the business comms landscape forever, according to Dropbox Global Head of Channels Simon Aldous.

Whiteaker on channel build

On the topic of cloud comms Amazon Web Services is ever more a prominent talking point. Here, Marta Whiteaker, Managing Director for AWS Marketplace EMEA, turns up the volume on why it’s becoming the talk of the town.

Dailey delivers growth

Cloud comms provider NFON has set its sights on achieving market dominance across Europe and key to realising its big ambition is partner growth, according to UK Channel Director Jon Dailey.

Diversity strategies in action

Intercity Technology’s Head of People and Engagement Christina Pendleton’s project is undeniably inspirational, and the following insights could help your organisation become more diverse and inclusive.

Market ripe for CCaaS

Covid-19 and the rise of remote and hybrid workforces have played directly into the hands of virtual contact centre providers, according to this month’s panel of industry experts.

Breaking glass ceilings

Despite working in a male dominated industry M247 CEO Jenny Davies skyrocketed to the top fuelled by a special blend of personal attributes  – and how she got there is inspirational.