Features

Meet a man with a plan

Forget ‘wait and see’ when it comes to business planning. The only solution to the long-term challenge facing every entrepreneur is to make an exit plan and stick to it, argues net:telecom Managing Director Henry Forde.

Harnessing change

Managing change is the cardinal issue for most ICT resellers who face direct challenges and opportunities on a number of fronts, according to speakers at this year’s Margin in Voice and Data symposium (Forest of Arden, Coventry, July 4th)

Billing for compliance

As at all times when Ofcom regulation that impacts CPs comes into light, the channel undergoes a learning project to evaluate and understand the implications of fresh policies.

Opportunities in UCaaS

UCaaS has proved slow in unlocking the riches of the digital age for the channel, but according to Gamma’s Head of UCaaS and Mid-Market Sales Paul Gibbs the time for an upsurge is now and SMEs are prime targets.

Times a-changing in UC

An uplift in the fortunes of UCaaS providers could ultimately come from a rising group of newcomers to the world of work. What resellers really need now is a strategy...

Fibre players hook up

Partnerships have rarely been so indicative of the connectivity market’s future direction as last month’s link-up between SSE Enterprise Telecoms and CityFibre.

A model for UCaaS

Mitel’s popular UCaaS agency and SP model in the US will be just as fashionable across Europe, says VP UCaaS International Rami Houbby who expects his expansion plan to yield rapid results.

Acquisitive Charterhouse goes nationwide

For Charterhouse Voice & Data CEO Mark Brooks-Wadham national coverage beckons, and acquisitions in the UC and cyber space have a big part to play in creating growth.

Teacher: A master in IT

MSPs are most effective when deploying integrated Teams and telephony supported by AI and robotics, according to T-Tech Managing Director Daniel Teacher.

Maddox on core values

Amid the hullabaloo of wall-to-wall digitalisation, Eurolink Connect Managing Director Claire Maddox proves that deep convictions about fundamental business values still count most.

Harrington drives Masergy

Masergy: A channel business transformed by PE-led acquisition, investment and a leadership restructure that includes the instatement of entrepreneur cum channel builder Steve Harrington as MD EMEA.

Corporate activity picks up

Philip Carse, Analyst at Megabuyte.com, reports on the trading performance of leading companies in the comms space during the last quarter.

Tuned for fast growth

Few, if any, classically trained musicians compose a business growth story in the comms sector, but here’s how Pescado Managing Director Fraser Watson orchestrated one of the fastest growing ICT providers in Wales.

Foehn pushes Voxivo

Simplified phone, collaboration and contact centre solutions for SMEs are the order of the day, not ageing and more complex affairs.

Roper takes a direct line

We chart Anna Roper’s journey from switchboard operator to 9 Group’s Sales Director, and reveal the lessons we can all learn from her directness, honesty, transparency and belief that there is always a solution no matter the challenge.

Holistic security is key

Trends in cyber crime show that, for resellers, security provision is becoming an inevitable requirement and to find a holistic security partner is to put their best foot forward.

Foresite eyes UK expansion

Cybersecurity service provider Foresite’s UK partner recruitment campaign has entered acceleration mode following the roll out of a strengthened EMEA programme that could quintuple the size of the channel-only business within five years.

A true channel champ

The channel’s capacity to grow across key expanding tech markets could be near limitless, according to Gamma’s Managing Director for Channel Daryl Pile.

Securing partnerships

The rise of cybersecurity and managed services plays into the channel’s hands – but with the channel handcuffed by a cybersecurity skills gap, what can resellers do to meet security demands?

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