Mitel has lifted the curtain on a new integration with Google Cloud Contact Center AI which combines multiple AI products to improve the customer service experience and boost the productivity of co
Going private is not the only planned outcome of Mitel’s $2 billion sale to Searchlight in April.
WatchGuard is targeting the SMB sector with cloud-based multi-factor authentication (MFA) to meet demand for less password-heavy systems.
The acquisition of Polycom by Plantronics is an apotheosis, a time for Plantronics to assert pre-eminence on the global sta
Atos has bagged US-based IT company Syntel in an all-cash deal valued at about $3.57bn including net debt.
A material contract secured by Fidelity Energy last month has taken the company over the one billion kilowatt of energy under management milestone just three years after launch.
Ericsson shares rose 9.2% on news of a surprise operating profit, alongside some growing sales momentum and the wrap-up of a cost-cutting programme.
Cisco has pledged $100m to spur digital innovation in the UK and as part of its commitment has linked up with University College London (UCL) to open one of the world’s largest Artificial Intellige
In a company update Crawley-based Akixi has signposted the launch later this year of a new omnichannel analytics and repo
The appointment of Joe Casari as Yealink's first UK Head signals a ramping up of the Chinese phone maker's growth ambiti