Fishwick on his page-turner
Sometime in the future if a young relative of Ian Fishwick asks him what he did in the 2020 Covid-19 lockdown he’ll simply say, ‘I finished writing a book to inspire people like you’.
Features
A safe pair of hands
CHH CoNeX’s commercial life was borne more from a successful rescue mission than the seeds of a traditional start-up, and the business continues to thrive as ever more critical projects in key sectors such as rail come to fruition.
Global chief boxes clever
It is loud and clear that the rise of XaaS and the impact of Covid-19 as a catalyst for remote working have changed the business comms landscape forever, according to Dropbox Global Head of Channels Simon Aldous.
Whiteaker on channel build
On the topic of cloud comms Amazon Web Services is ever more a prominent talking point. Here, Marta Whiteaker, Managing Director for AWS Marketplace EMEA, turns up the volume on why it’s becoming the talk of the town.
Dailey delivers growth
Cloud comms provider NFON has set its sights on achieving market dominance across Europe and key to realising its big ambition is partner growth, according to UK Channel Director Jon Dailey.
Diversity strategies in action
Intercity Technology’s Head of People and Engagement Christina Pendleton’s project is undeniably inspirational, and the following insights could help your organisation become more diverse and inclusive.
Market ripe for CCaaS
Covid-19 and the rise of remote and hybrid workforces have played directly into the hands of virtual contact centre providers, according to this month’s panel of industry experts.
Breaking glass ceilings
Despite working in a male dominated industry M247 CEO Jenny Davies skyrocketed to the top fuelled by a special blend of personal attributes – and how she got there is inspirational.
Dickinson eyes £100m valuation
Jola MD Andrew Dickinson’s entrepreneurial weight has increased as significantly as the rise of mobile data – both a welcome indication that the comms sector is fertile ground for those wanting to emphatically make their mark.
Network Telecom set to rise
Perhaps the biggest hint of developments to come at Network Telecom stem not from its acquisition by a European investment powerhouse last year but the appointment of Duncan Ward as CEO three months ago.
TNP thrives in cloud ERP
That the case for cloud-based ERP is unassailable and scale key to success is a given, says Paul White, Exec Chairman of The NAV People (TNP), but market potential can only be realised if partner skill levels become an open book.
Why flexibility is vital
Last month’s Insight Session hosted by Comms Dealer in association with BT Wholesale examined the 'new normal’ world of business comms and the workplace shift to home environments, and what it means for business models and partnerships.
Get set for fibre future
The Covid-19 crisis forced businesses out of their offices against their will but far from delivering a body blow the pandemic has served to underline the importance of home working and the technologies that enable it.
A winning combination
The Covid-19 lockdown and its impact on organisations has created a strong correlation between UCaaS and CCaaS that could redefine how these solutions are sold and deployed, according to Cirrus CEO Jason Roos.
Mastering virtual sales
UCaaS providers are sure to enjoy a surge in popularity among end user organisations, but only if they master the art of selling via video conferencing, according to VanillaIP Sales Director Iain Sinnott.
Oak puts Teams on record
William Emm is spearheading a revitalised Oak brand in the UK and North America and claims his company’s in-house developed MS Teams recording solution alongside speech analytics are getting reseller pulses racing.
Repoint your marketing
Amid a crisis it’s tempting to be sucked into existing practices when the opposite is required, according to 9 Head of Customer Marketing Louise Abbey, who says Covid-19 has jolted marketeers into taking a new approach.
Resetting your thinking is key
To thrive in the post-Covid-19 era don’t jump into a knee-jerk strategic plan, think radically by introducing an honest personal review first, writes Amanda Daly, founder of coaching firm The Turnaround CEO...
A father of invention
Qubic founder Chris Papa has once again shown a knack for innovating with foresight and being quick out of the blocks with in-demand solutions.
Harnessing Covid-19
From the moment Covid-19 smashed into the UK’s business community the credentials of executive leaders and their people were put to the test. And as a ‘commander-in-chief’ at a moment of crisis, Onecom CEO Ben Dowd acted decisively.