Analytics
ConnectWise adds CX analytics with SmileBack deal
ConnectWise has added customer experience analytics to its Asio Platform following the acquisition of CX solution provider SmileBackMaximising data assets
Extracting data from workplace analytics has massive potential for all businesses to benefit, writes Tony Martino, CiCall Suite goes live on Webex App Hub
The Webex App Hub will be rounded out with enhanced call analytics following the validation and approval of Tollring’s iCall Suite analytics for Webex Calling.MyPhones launches Insights reporting suite
A new reporting suite for the MyPhones Altos hosted telephony platform gives partners aAge of analytics dawns
Collaboration analytics delivers value far beyond efficiencies, according Tollring CEO Tony Martino who outlines theNFON UK integrates ASC Recording Insights
NFON UK has extended its partnership with ASC Technologies to integrate ASC Recording Insights with the Nvoice for Microsoft Teams proposition, which was rolled out by NFON in October 2019.Tollring adds analytics to Cisco Webex Calling
Tollring has launched its iCall Suite call reporting solution for Cisco’s Webex Calling platform.Highlight takes wraps off Partner Pack
A Partner Pack rolled out by SaaS platform provider Highlight is designed to allow resellers to more easily add value to their customers.Tollring rolls out analytics subscription model
Tollring has launched a simplified, flexible and scalable subscription licensing model for its iCall Suite analytics and caSwyx rolls out Version 12
Version 12 of Swyx's comms platform comes with a new look Windows client, updates to the VisualGroups queue management tool, a fresh redundancy concept for automatic failover and a monitoring servi
Pages
