Tollring's hybrid iCall Suite analytics and call recording solutions are available on MiVoice Business and Panasonic NS700 phone systems, with Avaya IP Office in the pipeline.
Trends pick out from Tollring's growth stats confirm the continuing primacy of voice and call recording.
Poole-based Oak Innovation has merged with sister business OakSI based in Canada in a move designed to bolster support for channel partners and end users.
IPCortex has introduced CallStash, a new cloud-based call recording service for customers using its Hosted Suite.
Red Box has extended its voice capture capability via an integration with Cloud9’s cloud-based trader voice communications platform, C9 Trader.