Whether supplying cloud, on-premise PBX or a mixture of both, the future of business communications should be based on a multi-channel approach, providing choice, flexibility and placing full control and value into the hands of customers.
Even for a sector as dynamic as telecoms this year promises to be a time of major change driven by unprecedented levels of M&A. Meanwhile, the early success of 4G and the ongoing move to cloud environments offers both opportunities and challenges, writes Philip Carse, Analyst at Megabuyte.com.
WebRTC is a transformative technology that puts the application and ease of use centre stage, a development that is redefining UC and collaboration, enabling greater integration between comms platforms and levelling the playing field for new leaders to emerge. Small wonder WebRTC is tipped as the next big industry game-changer.
Businesses are still stuck on 'old world' thinking when addressing security issues. Cloud is different, it requires a seamless approach to security and risk management that understands and manages the new virtual perimeter, according to Garry Sidaway, Global Director for Security Strategy, NTT Com Security (formerly known as Integralis).
tIPicall has mounted a credible challenge to become a main contender in the UK SIP and hosted market according to Sales Director Steve Harrington who has the bit firmly between his teeth. Here, he talks strategy and SIP education.
Wholesale comms provider Entanet has witnessed a sustained period of demand for Private WANs (PWANs) and the signs are that this trend will continue over the long-term, according to Head of Sales Stephen Barclay.
She's known as America's First Lady of Emerging Technologies and also operates as the Chief Technologist - Innovation (HLS) for IT giant HP. Here, Dr Satwant Kaur provides insights into the driving forces behind M2M.