CityFibre
DWS Takes on the Jurassic Coast
On May 19, the 50 member of the DWS team will embark on a sponsored hike along the Jurassic Coast, to raise a minimum of £10,000 for Dementia UK.Channel Forecast: Striking a full fibre optimism-adoption balance
Full fibre will be the overarching story of 2023 and beyond, overshadowing many other industry themes, accCityFibre debuts TV ad campaign
CityFibre has launched a multi-platform campaign, fronted by its first TV advertising spot that will run on the Sky AdSmart and YouTube, targeting CityFibre’s coverage areas.VMO2 reportedly in talks for £3bn CityFibre swoop
Virgin Media O2 has opened up talks with CityFibre for an acquisition worth up to £3bn, the Telegraph reports.Using AI to power a new era of customer service quality
CityFibre is making generational improvements to how ISPs manage the full fibre upgrade for their customers.Strategies to diversify
If the quest to source and build talent for top jobs is to be truly successful it must be viewed through a diversity anCityFibre-toob deal hailed as 'new model of wholesale aggregation'
CityFibre’s wholesale customers have access to toob’s network footprints following what has been described as an 'indUsing AI to power a new era of customer service quality, by Elsa Chen, CCO, CityFibre
Customer experience has never been one of our industry’s strong suits. A broadband upgrade can often seem more trouble than it’s worth and trying to fix things is usually far from straightforward.The secret of smarter software and systems, by Mike Bywater, Software Development Director, CityFibre
Improving customer experience and being more responsive are essential for forward-thinking organisations because customers these days want to get their hands on the latest service features as soon as possible, or get problems fixed immediately, rather than having to wait three or six months until the next software release.Comms Vision 2022: Channel leaders move the dial on diversity and inclusion
Diversity and inclusion targets and progress made against them are beginning to drive workforce transformation in key chann
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