With hot desking and home working on the rise in pandemic Britain, resellers can now offer IP Office customers the ability to record staff conversations wherever they are working.
An upgrade to Oak’s Clarify call recording solution will enable IP Office users to record, store and index important conversations by username, whether calls are made or received internally or externally.
Richard Garel-Jones, Product Director at Oak commented: “This new capability means you only need to licence users that need recording. This represents a significant cost saving for many organisations.”
Oak says users of its RecordX product will be able to migrate their voice data to Clarify and access their legacy recordings through one interface.