Artificial Intelligence
Realising AI potential
AI is transforming how contact centres operate and bursting through strongly in the comms channel is Elisha Telecom CEOSmall firms missing out on AI benefits
Small businesses are missing out on the benefits of Artificial Intelligence (AI) according to new research from global technology solutions provider Arrow Electronics.AI whizz Conversica secures London base
Conversational AI specialist Conversica has secured a London-based springboard to support partners across its European regions.Extreme Networks invests in AI and automation
In a significant scale up of its investment strategy Extreme Networks is to plough 95% of its R&D budget on AI, automation and software development.IBM Watson initiative spurs AI adoption
IBM is making its AI system Watson capable of being deployed anywhere in a move to drive adoption.Winfield talks up AI
Artificial Intelligence is the technology that will most excite the industry in 2019, according to Content Guru's UK SalesMartino’s top picks: Speech intelligence and omnichannel analytics
Speech intelligence and omnichannel analytics will combine to drive one of the biggest future trends in the comms industrMacri on AI and home life
The rise of AI has redefined the channel as a facilitator of an ever more intelligent workplace, according to Joe Macri,AI and Machine Learning come to the fore
AI and Machine Learning will have a significant impact on the managed services industry next year, according to Zen CTO Justin Fielder, who says the ability to spot problems before they occur is aSabio bags Singapore firm FlexAnswer
Sabio's acquisition of Singapore-based flexAnswer Solutions expands its reach in the APAC region and brings in additional
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