Content Guru
Content Guru launches workflow management tool
Content Guru has launched a workflow management tool, storm Conductor, which enables authorised users to make rapid service changes without administrator involvement.CCaaS as a core specialism
Getting your partner strategy right in the CCaaS space will unlock a market opportunity that is ever-stimulated by innovExchange Communication boosts CCaaS play
Exchange Communications can now deliver Content Guru’s storm solution to its customers following a strategic UK partnership.Content Guru signs reseller agreement with Soitron UK
Soitron UK will begin offering Content Guru’s storm platform to its customer base following a reseller agreement signed between the companies.Content Guru enhances storm LINK features
Content Guru has extended the functionality of its video and file-sharing tool, storm LINK, with geo-location sharing, rear camera support for video calls, and further personalisation capabilities.Forrester recognises Content Guru’s contact centre credentials
Content Guru’s contact centre solution has been recognised as a ‘Strong Performer’ by Forrester, which cited the company’s solid vision of offering omnichannel and omnidata solutions.FourNet named Content Guru CX Platinum Partner
Content Guru has awarded FourNet its CX Platinum Partner status, building on a existing partnership that leverages the storm cloud CX and CCaaS platform.Contact centre opportunities
Smaller firms could outrank larger organisations in the contact centre opportunity stakes, according to our panel of eContent Guru joins forces with FourNet
Content Guru has forged a new partnership with FourNet to roll out its storm cloud contact centre platform to private and public sector organisation.Content Guru rounds out WFO offering
Content Guru has completed its workforce optimisation (WFO) offering with storm workforce management (WFM), a contact centre scheduling tool designed to improve agent experience.
Pages
