Demand for intelligent workplace management techniques is on the up, according to Frost & Sullivan, which cites the following as key drivers: The need for real-time information to accelerate decision making processes, manage remote employees, individual workers and distributed value chain vendors, and secure the connected open infrastructure.
The research firm says technologies that drive machine and human intelligence will continue to play an important role in business management across enterprises globally.
New analysis from Frost & Sullivan, Technologies Empowering the Smarter Workplace, has identified six key areas for technology implementation within an enterprise that have the power to completely transform an organisation's capabilities in terms of innovativeness, manageability and efficiency.
"With global economic pressures to lower the cost of operations and services as well as improve business efficiency and productivity, enterprises are adopting technological support to effectively bridge the gap between business operations and customer demands," said Technical Insights Industry Analyst Swapnadeep Nayak.
"In line with these trends, several disruptive technologies such as data management, analytics, social media, mobiles and cloud computing are converging to meet evolving needs."
Using these technologies, enterprises can move beyond communicating with key stakeholders to attaining a better understanding of market demands and business operations for effective strategy implementation. Enterprises will also be able to transform every segment of their business processes and become future-ready smart workplaces by leveraging the convergence of emerging technology concepts.
"As outsourcing and offshoring businesses across the globe lack technological support, companies need to become independent of them to gain a competitive advantage over rivals," noted Technical Insights Research Analyst Debarun Guha Thakurta. "Moreover, companies must identify technologies that can help them apply strategies for better engagement and interaction with their customers."