FCS pressure helps reduce CLI price increase

Industry body the Federation of Communication Services (FCS) is claiming a win for its members in helping to bring down the caller display price increase imposed by Openreach.

The charge for caller display was increased from £0.45/year to £1.44/year as of 1st September, coinciding with a regulatory change from Ofcom that introduced a requirement for CLI to be provided free to subscribers from from 1st October.
"We raised the effect of the price change with Openreach, pointing out the difficulties that many of our members faced when coupling this with having to provide the service to 100% of the customer base rather than the average of around 20%," stated FCS interim CEO Itret Latif.
"Openreach has reduced the price increase to £0.84/year. There are no further increases planned, and Openreach will assess yearly as with all prices."

Latif also noted that Openreach will manually adjust bills to back-date this new price to 1st September and that FCS members have no need to take any action. 

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