Eclipse has launched its third annual Fastest 4 reseller incentive promotion and again features Ex-Stig Ben Collins who 'can't wait to get cracking' with the winners on race day.

The challenge to sell Eclipse's fastest four connectivity products (with the addition of Managed WANs this year) runs until 30th April and is open to the whole reseller channel.

Resellers with 40 points or more will join Eclipse at Palmer Sport to race some of the fastest cars in the world including the BMW M4, Ariel Atom and Caterham 7 Superlight.

Former Stig Ben Collins will oversee the contenders and giving tips from his days as James Bond's stunt driver.

Collins stated: "Fastest 4 is always a blast and I can't wait to get cracking again. I'll be doing another SuperRide in the Palmer Jaguar JP-LM for those who want the full Le Mans experience."

Henry West, Head of Channel at Eclipse, added: "Fastest 4 is a great experience for all involved. We have serious ambitions in this market and welcome the opportunity to reward our partners whenever possible. The gives resellers an even faster way to qualify."

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HH Vendor Finance has launched a financial package designed to help mobile dealers boost ARPU by incentivising customers to upgrade their Apple devices every year.

Called HowUp, the package enables end customers to access the latest iPhone or iPad from dealers for 12 months via monthly payments before upgrading, without having to pay off the full cost of the device.

HH Vendor Finance provides Apple dealers with 100% of the retail price of the iPhone or iPad every time they refresh the customers' devices in line with Apple's annual upgrades.

"The dealer offers the end customers a contract whereby they typically pay 25% less than the full value of the device, split into 12 equal monthly payments rather than having to pay a large sum upfront at the full RRP," said Dan Proctor, CTO at HH Vendor Finance.

"If customers chose to upgrade at the end of the year and hand their device back, they do not have to pay the remaining 25% of the retail price.

"If they wish to keep their current device they can do so, by continuing to pay off the full retail value as part of their monthly bills until they own the phone outright."

Proctor also noted that by using HowUp, dealers receive money upfront meaning they are not forced to cover the value of the iPhone.

This is done independently of airtime contracts allowing the dealer to offer flexibility to their end customers.

Proctor added: "This product helps dealers sell new iOS devices each year and saves their customers money.

"We now know that Apple bring out a new phone every year so this is for people who want to keep up to date with the latest apple products.

"New applications will always work best with the latest technology and software so it is important for many people to stay up to date."

This HowUp programme is available for recent iOS devices only including the iPhone 6, iPhone 6s, iPad mini 4 and the iPad pro.

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Sabio has secured Gamma Platinum Partner status following its success in bringing Gamma's portfolio of SIP trunking and inbound number solutions to the contact centre market and broadening its network services portfolio.

During a four-year spell working with Gamma, Sabio has grown its network services operation, strengthened its technical, support and training expertise, and helped to reduce network services complexity for customers.

Gamma's Chief Operating Officer Richard Bligh said: "Sabio brings its systems integration capabilities - including skills in the design, provisioning and support of SIP trunking and inbound services - to provide organisations with a unified network services offering, from the PSTN all the way through to the delivery of calls to contact centre agents."

Sabio's MD Sebastian Henkes added: "We're already seeing considerable momentum as customer service providers take advantage of our services wrap, enabling them to benefit from co-ordinated SLAs across both their networks and systems operations.

"As a Gamma Platinum Partner we'll be looking to build on this, helping organisations to take advantage of the benefits that come from Sabio's simplified telephony supply chain and single support model."

Pictured l-r: Richard Bligh and Seb Henkes.

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CounterPath has signed an agreement with Ingram Micro to distribute CounterPath's OTT communications solutions.
 
"The influence of consumer applications has radically changed the way small to extra large enterprise workers communicate," said Todd Carothers, EVP of Marketing and Products at CounterPath.

"The old paradigm of vertical, vendor-led platforms is out the door and is rapidly being replaced by solutions that support any device, any platform over any network.

"We leverage this shift and do it in a way that secures voice, video, messaging, presence and collaboration all unified across a common user interface. Our new relationship with Ingram Micro immediately expands our reach and relevance to IT channel partners."

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IT infrastructure and support firm Onyx Group has reported record revenue growth and earnings.

Following its £10m acquisition of tech firm Knowledge IT in December 2014 Onyx have achieved an overall revenue growth of 34%, with turnover now standing at £28.3m.

Neil Stephenson, CEO, said: "As we live in an ever-increasing technological world, businesses now rely on IT for their everyday operations and the need to maintain the highest levels of uptime has driven organisations to incorporate reliable and flexible technologies, such as cloud computing and data hosting, into their long-term business strategies.

"Customers look to businesses such as ours to provide them with access to trusted IT professionals with the expertise to deliver an IT roadmap capable of supporting their future growth and development.

"In the past 12 months we have made significant investments into our infrastructure, including a seven-figure sum into the installation of a new 10Gb national core network and upgrades to our entire data centre portfolio to ensure it is now fully PCI DSS compliant."

Onyx Group landed two of its most high profile customer wins to date, with English Premier League side Newcastle United Football Club and Yorkshire-based tolling company Sanef Group.

The company executive team was strengthened in late 2015 with the appointment of former Daisy Group Managing Director Andrew Goldwater to the position of Chief Financial Officer.

Onyx's long-term plan is to become a national £100m revenue IT support and services business within the next five years.

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Nimans is to host a Panasonic NS700 Partner Event on 9th March at the Aztec Hotel and Spa in Bristol to introduce non-Panasonic resellers to the brand.

"Since its launch in September 2014 the NS700 has become one of our fastest selling systems and the event is designed to explain the reasons why," said Paul Burn Head of Category Sales at Nimans.

Attendees will meet with the Nimans and Panasonic management teams, speak to pre-sales specialists, learn about the latest software developments and see the NS700 in action.

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Cloud-based video collaboration services firm Blue Jeans Network has partnered with Westcon-Comstor to incorporate its cloud-based solution within the distributor's Unified Communications and Collaboration Practice.

The partnership will see the two businesses collaborate to offer joint cloud-based video conferencing software and third party hardware technology.

Dan Connolly, SVP and GM of Westcon-Comstor's global Cloud Practice, said: "Blue Jeans gives our customers flexibility to choose the technology they want and create the solutions they need."

Westcon-Comstor will have access to Blue Jeans' entire portfolio of products including Blue Jeans Primetime.

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Exclusive Capital, the financing and leasing division of Exclusive Group, has extended its geographic reach into the UK, offering partners access to new services designed to close deals faster and enable partners to win bigger projects.

The new operation is led by UK IT financing veteran Chris Armitage and will work closely with the Exclusive Networks UK and BigTec UK VADs.

"Chris is already making a big impact with his 25-plus years of UK channel experience and an intimate knowledge of how the whole IT supply chain works from a financing perspective," said Franck Laga, MD of Exclusive Capital.

"The UK is important for us, with a reseller base that is receptive to the opportunities presented by a fast, flexible financing provider specialising in IT.

"2016 will be a pivotal year in the life of Exclusive Capital as we invest in widespread expansion into the major European markets and beyond."

Until now only operating in France, Belgium and Luxembourg, the addition of the UK increases Exclusive Capital's reach, with the bulk of its local forecast revenue expected to come from Exclusive Networks UK and BigTec UK resellers.

"We believe there is a huge appetite for IT asset financing, and this is borne out by the pipeline Chris has drawn around our partners within a short time," said Graham Jones, country manager at Exclusive Networks UK.

"These services speed up deal decisions and get around all of the financial objections that partners hear from their customers.

"Partners that are engaging now can see the potential to increase deal sizes and longer term tie-ins, with the added bonus of receiving full payment of the deal value within days."

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Comms sector M&A activity reached standout levels last year, observes Marcus Allchurch, Partner at Acuity Advisors, who explores the driving forces and their implications for 2016.

It's been a standout year for comms sector mega-deals in the UK, the biggest being BT's acquisition of EE which was given the green light last month. BT has to be one of the great success stories of 2015/16 with a share price up by around 20 per cent against this time last year, a firm grip on its nationwide fibre strategy, a growing TV base and an infrastructure to sell into households and businesses across the UK. Furthermore, with Deutsche Telekom soon to own 12 per cent of BT's shares, we would anticipate more opportunities for deeper integration across the combined global footprints and, dare I say, further M&A.

Next up is the much anticipated merger of Three and O2. Three is raising £10.3 billion to acquire O2 from Telefonica with the objective of creating a £15 billion business post-integration with the largest pure-play mobile operation in the UK. Interestingly, it has been rumoured that Three will look to IPO the business after the integration has taken place in order to return capital to its investors.

Both of these deals present opportunities and threats to players in the comms channel. We expect BT and EE to spend some time integrating and working out combined fixed and mobile propositions to be sold through existing channels. This could open up some interesting opportunities for resellers to access EE's mobile network and some new services. There is probably more uncertainty around the future for O2's channel partners as Three's focus to date has been entirely on consumer mobile. This may present a huge opportunity for some channel players, although the potential for disruption will need to be managed carefully.

Looking forward, we have to expect more consolidation. Could Liberty Global re-look at merging with Vodafone? How will Zayo and Interoute continue their expansion plans? And what will TalkTalk do to future-proof itself in a market where converged businesses of scale are emerging all around it?

Turning to the IPO market - is there a bubble, and if so, should we expect it to pop? There is much speculation about another tech bubble, with some good justification. Square, the mobile payments business founded by Twitter CEO Jack Dorsey, shocked the market in November by announcing its intention to IPO with a valuation of $4.2 billion. This is around 30 per cent below its valuation a year earlier when it last raised private money at a valuation of $6 billion.

The reasons underlying this are complex, but the single biggest cause has to be venture capitalists over-pricing early stage companies in the hope that it will 'all be OK' when they exit via a listing on the stock market.

Acuity's view is that these situations, where unicorns are forced to float at lower valuations than they've had in the past, are actually positive overall for businesses operating in the comms market. Why? Firstly, most unicorns are based on the West Coast where there are many more precedents for high valuations of early stage companies operating in markets which they themselves are creating.

Secondly, there is no shortage of capital out there, and should investors shy away from unicorns they are likely to want to invest in lower risk sectors. Telecoms businesses tend to have attractive underlying economics which will always be of interest to investors. And thirdly, with the old guard including Microsoft and BT finally managing to re-invent themselves with a convincing strategy for the future, the place for channel partners will become clearer again and create significant opportunities for investment and value creation.

UK and European private equity investors have enjoyed a great relationship with telecoms companies over the last ten years or so, with many generating considerable returns on the investments they've made (such as XLN, Pulsant, Wireless Logic, Onyx, Six Degrees and many more). As such, we are aware of many private equity houses looking for new investments in the sector. Specific sub-sectors we have seen attracting particular attention include UCaaS, connectivity, security and IoT, all of which interest investors.

A key question for comms suppliers will therefore be, what is the right strategy to attract private equity investment? While I think it's fair to say that there is no right answer, there are themes that investors are keen to see: Recurring and booked revenue is key; capex should be kept as low as possible; and a differentiated capability is also attractive.

Not only should these characteristics reduce the risk during the investment period, but they should also make an exit to trade far easier. We led and completed five comms deals in 2015 and saw a clear preference for trade buyers to focus on filling strategic gaps in their portfolios rather than buying purely to top-up revenue growth and extract opex synergies.

Trends and activities in the M&A market are, on the whole, positive for the comms sector. We see a continuing 'wall of money' providing capital for mid-market companies to grow, improving fixed and wireless infrastructure, and some exciting innovation from new VARs who are able to deliver cutting edge solutions into businesses and deliver a clear improvement in service while reducing cost. These trends should continue to fuel M&A across the sector in 2016. •

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24 Seven Communications' Managing Director David Samuel is a dynamic comms entrepreneur ready to stamp his mark on the reseller channel. Here's how...

Samuel's entrepreneurship, vision and strategic planning could be the spur for something big. He set up Leeds-based 24 Seven Communications in 2002 following a stint working for his father in the telecoms industry. "I recognised the need to demystify telecoms for business, particularly for a SME customer base, and saw an opportunity to do my own thing," he said.

24 Seven's turnover, currently £6 million, is certain to multiply. The firm employs 20 people and Samuel has plans to double the headcount over the coming two years. "During the past year we have made significant advances in the mobile market and launched a national roaming SIM card, Jump SIM," he said. "Its success has been a huge accolade for 24 Seven, along with the overall growth of the team and expansion of our services."

24 Seven's Jump SIM was developed in response to the growing demand for a solution to the national problem of poor mobile coverage. "This has been a topical issue for several years and I am proud to feel established as a leading voice on the subject," stated Samuel. "Jump has tackled an emotive and controversial problem that affects a huge number of people across the country."

Samuel leverages a wide portfolio of services designed to make businesses more efficient. These range from M2M SIMs, national roaming, call conferencing and recording, VoIP, SIP trunking, international termination, number ranges and mobile solutions. "Our bread and butter is in the SME market and this is very much where we see our future," stated Samuel. "We're able to offer an attentive service and our no-jargon commitment is crucial to this."

Direct sales remain important but Samuel has witnessed strong demand from resellers in the past year for 24 Seven's suite of products and associated data and billing platforms, giving customers complete control. "Since the recent appointment of a Reseller Channel Manager, Vinny Sohanpaul, we've quickly increased our profile among resellers," noted Samuel. "If you have the right range of products at a good price and can match that to customer needs it becomes a no-brainer for partners. It's also important that all of our partners are the right fit for our business. It's an area that we monitor closely because this helps to build strong and lasting customer relationships."

24 Seven offers bespoke packages to reseller partners, including M2M solutions across three networks and its roaming solution for both M2M and voice. "Demand for a national roaming service in the B2B sector looks set to continue and we are working with resellers to further develop the strong market for Jump SIM," added Samuel. "M2M services are on the rise and we're now perfectly placed to help businesses stay connected thanks to our recent agreement with EE. This means that we join a select group of businesses offering a 4G, 3G and 2G M2M capability via EE, which will be promoted through resellers."

Becoming an MVNO with complete control over its network and billing platforms was an important milestone and gave 24 Seven a much deserved confidence boost. "In terms of the mobile market, the recent mergers have impacted on competition," added Samuel. "Although it's good to see agreements forming between diverse service providers there is a fine balance to be struck between competition and consolidation if the market is to thrive. As Managing Director of a telecoms company I am monitoring and commenting on this trend regularly in order to keep our offering competitive and maintain working relationships."

The comms sector has always been highly reactive and confusion over technology and regulation continues to be a barrier, believes Samuel. "Therefore, as we look to increasingly professionalise our offer we're finding new ways to develop products and services that won't be constrained by these factors," he added.

"Due to the highly regulated nature of the telecoms sector the success of our business is constantly affected by outside factors - including Government and policy regulation - and it's a constant struggle for businesses like ours to jump through the often silly hoops they construct. That's why it's important to stay ahead of the curve and transition the business in line with the changing market."

With that in mind 24 Seven underwent a rebrand last year, developed new products, increased telecommunications market share and moved towards a more sustainable business model. "It's vital that regulation doesn't get in the way of progress as customer solutions always have to be at the forefront of our priorities," stated Samuel.

"In hindsight I would have been bolder in taking Ofcom to task over industry regulation. On the one hand it's calling for more competition. On the other its capitulating to the demands of big business. We have a foremost responsibility to our customers and nobody should get in the way of this imperative. Let's improve customer service throughout our industry and provide telecoms for better business. It is, after all, an enabler for companies of all shapes and sizes. I'd also like to see the Government take a stronger stance with the multi-national players, in particular the MNOs. They are vital for our business, and because of that they have a stranglehold which is itself a barrier to innovation and competition in our industry."•

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