Wavenet partners with Content Guru to steer DVLA’s CX

Solihull-based service provider Wavenet will be leveraging Content Guru’s cloud solution, storm, to transform the UK’s Driver and Vehicle Licensing Agency’s (DVLA) contact centre.

The link up is part of CCaaS specialist Content Guru’s ongoing strategy to integrate with partners in key markets.

Martin Taylor, Deputy CEO and Co-Founder of Content Guru, said: “Working with Wavenet will help grow our UK customer base. Being awarded a contract by DVLA, to digitalise its contact centre, is testament to the strength of our partnership’s proposition."

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