Leeds-based Cisco contact centre biz BrightCloud has pulled in Ian Chandler as Business Development Manager.
His experience includes over 25 years working with Cisco Gold partners with a particular focus on contact centre, unified communications and collaboration.
“It’s no longer acceptable that the contact centre is a silo within the business," stated Chandler. "The contact centre must integrate with all parts of the organisation to increase effectiveness and efficiency.”
Chief Sales Officer Mark Adams added: "A number of the BrightCloud team have worked with Ian in previous organisations. When we found out that Ian was available, we immediately contacted him.”