Innovation is critical to telco survival, states Ovum, yet many operators miss the big picture, exaggerate the threat from over-the-top (OTT) players, and misunderstand the broader benefits of innovation.
New research from the global analyst firm examined more than 3,500 new service launches since 2009, finding that telcos must compete less and collaborate more.
Predicting and reducing churn, promoting loyalty, up-selling and cross-selling offers, and personalising services are all key areas where telcos can leverage Big Data analytics for business benefit, according to Ovum.
Yet, one of the major reasons why this hasn't occurred is because of a traditional stumbling block - telco organisational and data structures, claims the think tank.
The PC market continued to suffer slow shipment growth in top countries across regions in May, according to the IDC Monthly PC Tracker.
April shipment growth had improved slightly from March in Latin America and EMEA, but May growth has come in slower than April for each of these markets except India and UK.
One quarter of professionals have witnessed fraudulent activity involving business documents, and 67% of senior finance and IT professionals believe that insider fraud involving business documents is possible within their organisations and 25% have witnessed document tampering by a member of staff.
A survey by internet security experts BullGuard showed a lack of insight into the rising number of malicious threats affecting mobile phones, with 53% of users claiming that they are unaware of security software for Smartphones. A further 21% argued that such protection was unnecessary, and 42% admitted it "hadn't crossed their mind".