Market Analysis

  • UC solutions to remain diverse despite consolidation

    The market for UC solutions and services is undergoing a transformation with large enterprises and SMEs turning to new ways of purchasing, deploying and managing business communications technology, according to Ovum, and cloud-based communications services are among the root causes of this transformation, believes the analyst firm which has identified four trends in the UC market that it says will
  • Cloud on the agenda for most firms, finds Node4 survey

    A poll of attendees at Cloud Clarity, a cloud-focused educational event for end users run by Node4, found that over half of IT decision makers plan to move to a fully cloud-based IT infrastructure within the next five years. But a significant minority of 27% said cloud would be unlikely for their business.
  • Q3 2014 ranked a landmark quarter in IT outsourcing

    NelsonHall's quarterly IT outsourcing (ITO) Index webcast found IT services spending in Q3 2014 was up 1.5%, driven by spending in professional services (+3%). According to Dominique Raviart Director ITO Research, Q3 2014 was a landmark quarter for ITO.
  • Telecoms providers put in poor performance for customer service

    The telecommunications sector must engage better with customers according to a new report from the Institute of Customer Service. The study found that more customers experience a problem with their telecoms provider than any other, while customer satisfaction in the telecoms sector continues to decline at a faster rate than the UK average.
  • Operators lose out to OTTs

    A new report from Juniper Research has claimed that voice and messaging traffic lost to OTT (Over The Top) players such as WhatsApp, Facebook and Skype will cost network operators $14 billion in revenues globally this year, up by 26% on 2013.
  • Strong market growth underlines value of conferencing and collaboration solutions

    The European conferencing services market is undergoing significant transformation in terms of its composition according to analysis from Frost & Sullivan. In 2013, audio conferencing accounted for 66 percent of revenue in this market, with web and video conferencing accounted for the remainder.
  • Muted response to HP split plans

    The news that HP is planning to split is causing uncertainty in channels on which competitors can be expected to capitalise. Giorgio Nebuloni, Research Manager for Data Centres at IDC EMEA said: "HP's stated goal is to have an increased focus, faster decision making process, and ultimately different long-term strategies and investment roadmaps for the two business blocks.
  • Smart wearable device revenues to hit over $53 billion in 2019

    Smart wearable devices are forecast to be a big hit with shipments, including watches and glasses, expected to exceed 100 million by 2017.
  • Ovum forecasts M2M market to reach $66bn by 2019

    Telcos need to better flaunt their ability to transport, collect and aggregate large amounts of information to grasp a bigger share of the rising machine-to-machine (M2M) opportunity, according to Ovum.
  • Server market starts refresh cycle

    IDC estimates global server sales rose 2.5% Y/Y in Q2 to $12.6bn. That marks a turnaround from the 2.2% drop seen in Q1, and the 4.4% drop seen in Q4. ear or year, teh volume systems saw a 4.9% revenue growth.

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