Red Box switches into Global Relay deal

Voice capture specialist Red Box has linked up with information archiving and compliance firm Global Relay.

The partnership enables customers to use Global Relay’s search, surveillance and analytics tools to unlock the 'full value of voice', said the firm, as well as meet compliance obligations.

"Reliable and secure voice capture and retrieval is crucial for financial services organisations endeavouring to comply with and prepare for regulation, and partnering with Global Relay will support the adherence to record keeping requirements mandated by MiFID II and other global regulations," said Peter Ellis, Red Box Chief Product Officer.

“This partnership reflects our commitment to an open API strategy and partnering with best of breed organisations to create an environment which allows our customers to fully embrace a ‘voice first’ strategy and comply with regulations.”

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