BT’s brings Digital Voice rollout to Northern Ireland

BT will begin rolling out its digital landline service, Digital Voice, in Northern Ireland with a series of supporting community engagement events planned for September.

The region-by-region rollout started in the East Midlands in July and Yorkshire and the Humber in August.

Customers in Northern Ireland will be contacted at least four weeks in advance before making the switch, to ensure they are ready to move to Digital Voice.

Vicky Hicks, Senior Engagement Manager at BT, said: “Around two million BT customers have already made the switch.”

BT won’t be proactively switching anyone with a healthcare pendant, who only use landlines, with no mobile signal or who have disclosed any additional needs.

Its community engagements in Northern Ireland include pop-up events, a presence in townhalls and a demonstration vehicle touring nine towns and cities.

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