PromptVoice monetises in-queue and on-hold audio

A new platform rolled out by PromptVoice enables users to self-serve bespoke IVR, in-queue and on-hold audio compilations via a white label portal.

Users have access to a library of licence free music playlists, 10,000-plus marketing message templates and professional voice recordings. 

Portal users can also record bespoke messages and leverage over 300 professional voice artists or text-to-speech characters. 

Customised playlists can be streamed directly to phone systems and playlists can be scheduled to play at a specific time and date. 

"This platform complements existing voice services and turns in-queue and on hold music from a silence filler into a tailored communication tool - and helps resellers unlock incremental revenue streams," said CEO Anthony Buxton. 

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