Yorkshire-based UC and mobile services provider Abzorb has streamlined cloud telephony provision based on Xelion’s platform with an upgraded portal and improved intuitive interface and capabilities.
Abzorb COO Matt Dykes stated: “The market opportunity for cloud and UC solutions for SMEs is huge, and the improvements we have made to our portal enable resellers to easily select and order the required cloud telephony and UC solution for their customers.
"Since the pandemic an estimated 5.2 million are forecasted to be working at home this year and coupled with the PSTN and ISDN switch off now is the time for resellers to capitalise on this."
The simplified processes include ordering and provisioning, task automation, contract management and renewals.
"The market is saturated with communications technology and providers and is calling out for simplicity," added Dykes.
"End users want a single solution that delivers all their business communications requirements and simplifies the process on every level without any extra costs.
"Resellers too are also looking for the simple life of doing business so they can focus on increasing margins and not managing admin."