Babble rattles through biggest deal pronto

Babble has delivered its largest cloud deployment to date by amalgamating 22 systems for travel wholesaler WebBeds and migrating 1,500 members of its team to the new solutions within 24 hours.

The digital transformation project has kitted out WebBeds with UCaaS and CCaaS solutions across 22 sites in 15 countries via Microsoft Teams and Five9’s cloud contact centre software.

Mark Jordan, MD for Contact Centre at Babble, said: “With the travel industry under more strain than ever before, this project has shown how important it is for firms to build in technological resilience that will allow them to reap the rewards as the world reopens.”


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