Spitfire Network Services is making a significant upgrade to its FireSwitch Hosted PBX cloud telephony solution for SMBs, with a new suite of features such as scheduled reporting and wallboard.
FireSwitch Hosted PBX 2.3, which is now available to new and existing customers, offers fully featured hosted telephony without compromising on call quality.
New additional features now offered include an updated admin portal; scheduled reporting for data driven decision making; a wallboard to visualise metrics and KPIs; and compatibility with legacy or new Snom, Poly and Yealink handsets.
Since launching in 2022, interest in Spitfire’s FireSwitch Hosted PBX from small and medium businesses has grown.
Dom Norton, Sales Director, Spitfire Network Services (pictured) said: “FireSwitch 2.3 demonstrates our continued work to innovate this platform by adding new functionality, ensuring that businesses are future-proofed.
“We are constantly engaging with our customers to understand their needs and the type of functionality that would make sense for their business.”