TalkTalk teams up with Zoom to deliver collaboration platform to the Channel

TalkTalk Wholesale Services has signed a strategic agreement with Zoom Video Communications to deliver its collaboration platform to the channel.

The company will offer a suite of Zoom products including Zoom Phone, a cloud phone solution for businesses with six million global users, and Zoom Contact Center, an omnichannel solution optimised for video.

The portfolio includes AI capability and expands to other value-added services, including whiteboards, webinars, events, and analytics.  

The platform can be managed centrally through the Zoom Administrator Portal and Dashboard, allowing for easy installation and deployment.

Tom O’Hagan, MD of TalkTalk Wholesale Services, said: “Zoom has demonstrated its commitment to shaping the future of communications and collaboration releasing over 500 new features in the last quarter alone.”

Dion Smith, Head of Channels, EMEA for Zoom, added: “Our mission is to offer a frictionless communication and collaboration experience that can be enjoyed by businesses of all sizes globally, and our collaboration with TalkTalk Wholesale Services enables us to bring that experience to the UK Channel.”

All Zoom solutions will be consumable via 1Portal, TalkTalk’s customer interface, and its suite of APIs.

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