Zoom and Mitel forge hybrid cloud partnership

Zoom and Mitel are jointly developing a hybrid offering combining Zoom Workplace and Zoom AI Companion with Mitel's communication platforms. 

The partnership will introduce a Zoom-first experience within Mitel’s hybrid portfolio, including access to the full Zoom Workplace platform.

This establishes Zoom as Mitel’s exclusive UCaaS offering within its overall UC portfolio for customers of all sizes and enables Mitel’s sales teams and partners to cross-sell the Zoom-first experience as a core part of the hybrid solution.

Eric S. Yuan, Founder and CEO of Zoom, said: “As organisations continue to prioritize hybrid UC deployments, it is critical that users across the globe have access to AI-first, reliable, and seamless collaboration solutions. 

“Together, Zoom and Mitel can address the largest segment of today’s communications market, particularly in EMEA, strengthening growth potential.”

Tarun Loomba (pictured), president and CEO of Mitel, added: “As hybrid communications emerge as the future of business, we see this partnership as a catalyst for driving innovation and growth, together with the Zoom team.”

The joint solution will be generally available for customers in the first half of 2025.

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