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A structural revamp at Virgin Media Business Wholesale has created a new operating model with a dedicated team to underpin partner support – from pre-sales to end-of-service.
The team is expected to be fully operational in early 2023.
Aaron Briant, Head of Wholesale Operations, Virgin Media O2 Business, said: “The way the wholesale connectivity channel does business is becoming less transactional and more consultative, and partners across the industry are facing more bespoke requests from their customer base.
"Our dedicated team is here to challenge our partner relationships throughout the entire lifecycle, ensuring we create the right environment and support model.”
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