8x8 has rolled out an enterprise grade cloud telephony solution for Microsoft Teams environments.
“Enterprises adopting Microsoft Teams as their collaboration platform were hampered by the lack of a single, reliable global voice solution," said Dejan Deklich, Chief Product Officer at 8x8. "This not only increased the implementation and administration challenges for IT, but also required employees to use a different app for calls.
“Many organisations are concerned about using Microsoft Teams as their telephony solution due to the lack of advanced enterprise telephony features, contact centre capabilities and global support and reliability. 8x8 Voice for Microsoft Teams directly addresses these functional gaps."