The Federation of Communication Services (FCS) has announced the first in a series of telecoms service standards under the banner 'FCS Mark of Excellence'.

The first 'badge' to be won is the Fraud Mitigation Standard, designed to reduce the costs of potential fraud brought about by the rise in hacking attacks on business networks. 

The marker shows that  SIP trunk provider member companies have the ability to protect the reseller/client relationship by enabling end users or resellers to control access to called destinations and limit the amount of daily minutes.

The FCS plans to produce a similar Fraud standard for Traditional Digital Telephony services. Next in the pipeline is a Dispute Resolution standard that will set out how channel providers who have met the criteria will deal with any issues that arise in the switching and porting processes.

"As a trade association, we welcome the collaborative drive from within our membership to attain standards," said Chris Pateman, CEO, FCS.

"We believe the Fraud Standard is a great starting point for a range of subjects that members can work to achieve and allow them to display the FCS Mark of Excellence."

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Talend, the big data integration software specialist, has rolled out a new VAR Programme in Europe, focusing in particular on opportunities in France, Germany and the UK.

Talend plans to continue to conduct its own marketing and sales activities and generate leads for qualifying partners.

In 2014, new subscription sales of Talend's big data integration solution increased 122%.

"Our VAR programme will help further accelerate our growth rate, enable us to keep pace with demand and, ultimately, enable more companies to become data-driven organisations," said Francois Mero, senior vice president of sales EMEA, Talend.

"Our programme has been tailored to enable companies to expand relationships with existing customers, acquire new customers and drive new and recurring streams of revenue."

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MWC 2015 welcomed a record number of visitors and exhibitors through its doors.

The event has morphed from a mobile industry congress to a broader ICT-TMT-mobility fair at which telecoms meets digital media, IT, and entertainment. The extent to which the telecoms industry is part of this broader technology and entertainment landscape is a moot point.

With such a diverse collection of companies and individuals in attendance it is not easy to draw out dominant trends.

However, the composition of the exhibition itself - which companies were there and which chose not to attend - tells us something about the mobile telecoms industry.

For example, there was surprisingly little focus on services for the consumer market - cloud services, IoT, enterprise mobility, and ICT services more broadly were the biggest service categories.

TV and mobile video were largely conspicuous by their absence, and payments was arguably the most prominent consumer service category.

Relatively few major announcements were made during or before the event, although the US Federal Communication Commission's ruling on net neutrality was a recurring theme.

It caused particular concern among those operators and technology companies that view deep packet inspection, policy, prioritisation, and partnering as the best way for them to regain relevance in the consumer services markets.

We are at a tipping point in terms of the network and IT vendors that shape the telecoms technology landscape.

A number of the companies that came into existence during the mobile industry boom between 1990 and 2005 are now seeing their revenues flatline.

The CEO of one BSS vendor told Ovum that he had had a number of meetings with other vendors that were interested in selling their businesses to him.

The new industry players are grounded in software and offer their services via the cloud. Their core market is the enterprise business, but they see rich promise in the telecoms sector.

Telco capex has slowed dramatically over the last couple of years, and opex reduction has become an obsession for many.

However, these cloud service vendors believe that the $400bn telco capex market is ripe for disruption.

Here's Ovum's five key takeaways and trends from MWC 2015:

The focus of mobile operators - in terms of opportunities for growth - is shifting to the enterprise market:
Two to three years ago telecoms operators started to talk about opportunities to expand into adjacent markets and to develop digital services. At the time they were thinking about both the consumer and enterprise markets. In 2015, however, the focus is very much the enterprise market - more specifically, cloud services and M2M/IoT. Operator strategies in the consumer market are now evolving toward B2B2C and partnership models.

Consolidation in the telecoms-technology sector is inevitable:
Many of the technology vendors whose business has largely involved enabling mobile operators to develop services and capabilities such as messaging, VAS, and roaming are now desperately seeking new strategies and business models. Some are trying to develop new lines of business by selling directly to the enterprise rather than via the operator. Others are developing new service capabilities - around big data analytics, for example. However, these new markets are extremely competitive, and have traditionally offered lower margins than telecoms.

Operators' visions around virtualised networks are starting to crystallise:
A number of large operator groups, including AT&T, Telefonica, and Deutsche Telekom, unveiled their technology and service visions for virtualising their networks at MWC 2015. For many years now, European operator groups in particular have struggled to leverage their multi-market footprints in terms of cost or revenue benefits. They are seizing on network virtualisation as an opportunity to drive economies of scale and, wherever possible, to centralise platforms and technology. However, they remain vague about potential cost savings and how quickly they will be able to shut down existing legacy networks and functions.

5G is increasingly being seen as a network platform for IoT
Network vendors and operators are increasingly seeing 5G as a network for IoT. As such, the key requirements for 5G are starting to focus more on the ability to support (hundreds of millions of) connections and offer millisecond latency rather than pure speed.

The relationships between OTT players and operators are becoming stronger:
Over-the-top (OTT) players have come to understand that by partnering with operators they can significantly increase usage of their services. Rather than waiting for operators to reach out to them, they are now themselves reaching out to those operators and trying to persuade them to strike deals around zero-rated content and bundling.

The bulk of this activity is in emerging markets, where OTT services tend to have lower usage levels, and where operators have strong brands and are trying to build a demand for data services. The preferred model for OTT players is to strike deals where no money changes hands and where both sides see benefits, although there are examples of operators demanding (and receiving) payment.

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Following a thorough evaluation process C4L has secured a position in the Megabuyte Top 50 listing, an industry league that ranks the best financially performing privately owned companies in the UK mid-market.

Ian Spence, Founder and CEO of Megabuyte, said: "C4L has done well in meeting the connectivity needs of businesses and service providers in the cloud era, resulting in strong organic growth and improving margins."

C4L's CEO Simon Mewett added: "To know that the level of research into the companies is so rigorous is not only a reward to C4L but is also a reassurance to our stakeholders."

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A million pound investment has delivered a tenfold increase in Onyx Group's capacity.

In a move designed to advance Onyx Group's plans to become a £100m a year business, the company will increase its core infrastructure to 10Gb through the installation of a new network, reducing latency levels throughout its data centre and managed wide area network estate.

Neil Stephenson, CEO, said: "Onyx understands that in an increasingly technological world businesses now depend on reliable connectivity for their everyday business operations. This drives us forward to invest in our core infrastructure."

The news comes hot on the heels of Onyx Group's acquisition of Knowledge IT, a £10m move that bolstered Onyx Group's existing infrastructure and will play a key role in achieving Onyx's ambitious plans to become a national £100 million revenue IT support and services business in the next five years.

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BroadSoft has surpassed 750,000 mobile UC lines deployed globally just weeks after exceeding 10 million hosted UC lines deployed.

BroadSoft's UC-One application makes voice, video, business directories, call logs and instant messaging and presence available on a single interface.

Its customers have the option to deploy unified communications services via the BroadWorks platform or via BroadCloud, a fully-managed end-to-end service that shortens the time it takes service providers to enter this fast growing market.

"By taking advantage of BroadSoft's mobile UC feature set and LTE integration, mobile operators are able to make mobility the core component of their small business and midmarket hosted UC offerings," said Michael Tessler, president and chief executive officer, BroadSoft.

"At the same time, BroadSoft has customers with more than 200,000 mobile UC lines deployed, indicating that mobility is driving day-to-day communications and collaboration at businesses of all sizes and across all markets."

After significant investments in 4G LTE networks over the past several years, mobile operators are leveraging BroadSoft's platform to monetise these investments through the deployment of mobile unified communications services and ability to capture new revenue opportunities that historically went to PBX vendors selling voice trunks.

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Sir Richard Branson has highlighted the importance of digital skills to the future of the UK economy at a meeting with the Digital Youth Council - the panel of tech-savvy young people established by Virgin Media Business.

The entrepreneur will say that digital know-how is one of the most valuable things they will take with them on leaving school, and that pupils like them are not being consulted enough by the Government on how these skills are taught in school.

Virgin Media Business founded the panel of eight 9-17 year-olds in November 2014 as part of Generation Tech - a nationwide review of how technology is shaping education.

Branson will present each of the members with a certificate recognising their contribution to the Council, as well as talking to them about how they believe technology can help them achieve their future ambitions.

The members will also meet to develop the Big Ask - an idea being discussed with Virgin Media Business to encourage Government and businesses to work collaboratively to ready students for the digitally driven business world they will enter on leaving school.

Branson said: "Britain is a digital leader, however our businesses will fall behind if students leave school without vital digital skills. Much is being done by the Government to address this, but we need to make sure that the views of tech-savvy pupils aren't overlooked.

"The Digital Youth Council is a great example of how we can harness the skills and views of young people and create digitally savvy entrepreneurs of the future."

Peter Kelly, Managing Director, Virgin Media Business, added: "The Digital Youth Council has done some exciting things in its first three months of existence - speaking out on key issues, developing recommendations for Government and even designing their own digital innovations.

"As a major player within education, we hope others in the sector will sit up and take note of its conclusions, recognising that they speak for students in classrooms around the country."

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Sabio has introduced Avaya functionality as part of an integrated hosted contact centre offering.

The Sabio OnDemand services is based on Avaya's IP Office Contact Centre technology and offers organisations of all sizes greater flexibility in terms of deployment and payment models, as well as the ability to scale customer engagement services up and down according to demand levels.

"While research firm ContactBabel found that around 48% of UK contact centre operators are currently using cloud-based services within their business, to date less than a quarter of UK contact centre operators have taken advantage of hosted platforms to power their customer contact operations," said Sabio Director, Adam Faulkner.

"Sabio is addressing the growing demand for companies to take advantage of cloud-based customer engagement technologies while enabling a manageable transition from premises-based operations."

Sabio OnDemand solutions are hosted in a Sabio data centre and entirely managed by the firm.

Sabio is Avaya's current Partner of the Year and recently completed its 10th consecutive year as an Avaya Connect Platinum Partner.

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Up to 50% of British organisations say their innovation expectations remain unmet by IT services providers, according to a study by Claranet.

The results point to a new imperative for Managed Service Providers (MSPs) to work more closely with their customers to ensure that they can help them meet their business objectives by bringing new ideas to the table, claims the firm.

The pan-European research report surveyed 900 IT decision makers in mid-market organisations from the UK, France, Germany, Spain, Portugal and the Benelux, and found that organisations overwhelmingly favour providers that can engage with them over those that just 'follow orders'.

In the UK there are large discrepancies between the expectations of IT decision-makers and their experiences with MSPs: 62 per cent look for expert guidance, but just 35 per cent believe their MSPs to be expert guides; similarly, 42 per cent want their MSPs to be innovators, though only 23 per cent views them as such.

Michel Robert, Claranet's UK Managing Director, said: "Given the intense pressures on today's IT departments and the lack of available time to devote to priorities like innovation, organisations should be able to turn to their service providers for their guidance and expertise.

"But it's clear that many users of MSPs are left wanting in this regard. While providers from all countries appear to have some work to do, it's the British MSPs that stand apart as some of the most likely to fail to meet their customers' expectations of innovation, expert guidance and advice."

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BT is creating 1,000 new apprenticeships and graduate jobs for young people this year. The new recruits to BT will work in a range of areas, including software development, IT, engineering and digital technology.

Prime Minister David Cameron welcomed the 700 apprenticeship and 300 graduate jobs that will be created across the UK in areas such as London, Glasgow, Belfast, Cardiff, Newcastle, Manchester and Leeds.

In addition to the new apprenticeships, BT also today reiterated its commitment to tackling youth unemployment, by providing up to 1,000 vocational training and work experience placements for out of work youngsters in 2015/16.

A number of BT's apprentices will also begin new Degree Apprenticeships, which start this September, allowing them to complete full Honours degrees, whil e working. Careers ranging from business analysis to software development and technology consultancy will be available at BT, as part of the new Government and industry-backed scheme, which integrates degree level academic learning with practical on-the-job training.

Prime Minister, The Rt Hon David Cameron said: "I'm delighted that BT is creating 1,000 new apprenticeships and graduate jobs. Today's announcement underlines BT's commitment to training young people and gives them the security of a monthly pay packet and the chance of a better future.

"Backing those who want to work hard and get on with the skills they need to succeed is a key part of our long-term economic plan to secure Britain's recovery."

A large number of the apprenticeship and graduate intake will be based at BT's research campus Adastral Park, near Ipswich. The research centre is at the forefront of developing the world's future communications networks and services, which includes work on ultrafast broadband.

Clive Selley, Chief Executive of BT Technology, Service & Operations, which will be hiring a large number of the apprentices and graduates, said: "These are exciting times for BT as we make further advances in high speed broadband, mobile, sport and digital television, and our new recruits will be at the heart of the company's transformation."

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