Zoom lays foundations for AI push

Zoom will expand its generative AI offering across its platform from Autumn, starting with the launch of its generative AI digital assistant, AI Companion, at no additional cost with paid Zoom user accounts.

The company is investing increasingly in AI to boost productivity and collaboration in hybrid, remote, or in-person workplaces.

The technology was first introduced in June and will soon be deployed throughout the entire platform, from Meetings, Team Chat, Phone, Email and Whiteboard.

Smita Hashim, CPO at Zoom said: “We are delivering tangible products so businesses and people can leverage generative AI’s full benefits in day-to-day work.”


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