Anvil Business Management System (BMS) expert, Ian McNamara, highlights why leading telecom resellers use integrated business management systems and how this is leading them to wide ranging successes on all business fronts. In this, the first of a series of articles, Ian summarises the 5 key benefits of a BMS.
1. Costs cut, efficiency increased and errors minimised The telecommunications industry is rapidly evolving. Resellers adopting integrated business management systems, such as telecoms-focused anvil, can now combine billing, sales CRM, ticketing and contract management on one cohesive platform. This not only reduces operational costs but also enhances efficiency and minimises errors, making businesses far more agile and competitive.
2. Overheads minimised Telecom resellers juggle multiple processes. An all-in-one business management solution can streamline these operations, making it easier to oversee the entire customer lifecycle. By reducing the reliance on multiple, often incompatible tools, resellers can boost productivity and focus on delivering exceptional service, building stronger customer relationships.
3. Stay upright on the compliancy tightrope Stay upright on the compliancy tightrope Anvil’s BMS has the tools to keep OFCOM and OTS regulations and fines at arms’ length. When choosing a business management system for your business, ensure that it also has the tools to provide alerts for contract renewals. Complying with industry regulations can help resellers stay ahead of potential issues. This proactive approach not only strengthens customer relationships but also safeguards revenue by minimising missed renewal opportunities.
4. Capitalising on the future of IoT with business efficiencies IoT is the next big money-making initiative in telecoms, offering new revenue streams and business opportunities. However, given its low margin nature, telecom resellers need to be able to support IoT connectivity with BMS solutions that simplify the complexities of managing thousands of connected devices and allow customers and partners to self-service their estate.
5. Prepare now for your exit Crucially, as we all ultimately want to ensure we are able to sell our businesses for the maximum return, having up-to-date and accurate data is vital. When presenting the business to market, presenting accurate figures from your BMS is essential. Anvil allows you to do this quickly and effectively.
Anvil Business Management System (BMS) expert, Ian McNamara, highlights why leading telecom resellers use integrated business management systems and how this is leading them to wide ranging successes on all business fronts. In this, the first of a series of articles, Ian summarises the 5 key benefits of a BMS.
If you’d like to find out more about how anvil, our integrated business management system works and how you can transform the success of your business, why not talk to our experts today?
You can call us on 0800 048 4848 or scan the QR to go to the anvil website.