A new card payment service (called ChargeSecure) developed in-house by London-based comms vendor SiPalto will ensure PCI compliance for agents working remotely by preventing them from hearing or seeing credit card details during telephone card payment transactions.
SiPalto founder Ahmed Murad said: “For a long time now companies have been taking card payments over the phone which is just not secure. Any agent could write down card details, take them home and buy themselves a fridge from Currys.
“Our new platform restores PCI compliance and allows both customers and agents to feel secure in remote card payment transactions.”
Murad also noted that the platform is currently available to anyone using SiPalto’s VoIP telephony and can be integrated into any existing payment platform or any CRM system.