Content Guru makes global advances 

Global expansion has emerged as a key theme in Bracknell-based Content Guru's 2018 story. The company is now operating out of offices in Munich, The Hague, San Jose and Tokyo, with each regional team expanding in numbers throughout the year.

Also in expansion mode is the Munich office with a move to bigger premises last month ahead of plans for a similar upcoming move for the San Jose operation. A recruitment drive is underway in Japan to support the growing popularity of Content Guru's connect storm platform in Tokyo. 

The hiring spree also follows a partnership with Japanese business Rakuten Communications, a subsidiary of Rakuten which is headquartered in the Japanese capital.

"The partnership will see storm cloud contact centre and customer engagement services delivered across Asia-Pac," stated co-founder and Deputy CEO Martin Taylor. 

"We also launched a new arm of the storm platform in Asia, supported by local in-time-zone support from the new Tokyo-based office. The connect storm platform will support the portfolio of storm applications and will target the rapidly growing Japanese cloud contact centre market."

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