August issue 2021

In this issue
  • Catch up with the latest news in comms
  • Top Story: Gamma - Time to ramp up action
  • Business Matters: Gaining a start-up edge
  • Leadership Matters: Identifying today’s success factors
  • Markets: Where is contact centre technology nheading post-Covid?
  • Interview: Why still legacy billing?
  • Viewpoint: Empowered by billing
  • Interview: Harnessing industry evolution
  • Expert Comment: Harnessing cloud contact centres
  • Market Review: Defining a long-term billing strategy
  • Business Matters: Motivated by a higher purpose
  • Special Report: Sustaining Covid urgency ahead of 2025
  • Kaleidoscope: Diversity breeds success but more commitment is required
  • Comms People: This month’s movers and shakers