Weston Digital’s omni-channel recording and quality management capabilities will form part of Content Guru's cloud-based contact centre solutions (available through its storm platform) following Weston's acquisition by Content Guru's Group company Redwood Technologies.
Weston Digital's recording technology is used by the UK Government and local authorities, as well as organisations including Avon & Somerset Police, BT, Investec, Boeing and Airbus.
Weston Digital Technologies MD Derek Townsend said: “Joining the Redwood family opens up many opportunities for us to bring our technology to Redwood Technologies’ and Content Guru’s international market.”
Redwood Technologies Group CEO Sean Taylor (pictured) added: “We have been aware of Weston Digital Technologies for a long time. We are very excited about strengthening our customer proposition and great synergies.”