A new service introduced by Support to Win will become the cornerstone of organic growth and scale up activity via M&A for comms providers, claims CEO Julie Mills.
"The on-demand solution, called DNA (Discover, Normalise, Automate), is designed to speed up the completion of implementations, migrations and consolidations that require high engineering resources and extended timelines, and dictate the success of M&A investment cases," stated Mills.
She noted that the solution is already proven in mid-to-large scale projects in the public sector and is suitable for any project above 100 seats, including cloud/hosted telephony, UCaaS and CCaaS projects.
Cavell Group Director Matt Townend observed: “Integration challenges with consolidations and migrations have always created commercial obstacles which is why the market needs to complete its shift to SaaS-based automated toolsets that can speed up projects.
“M&A activity in the comms industry is also reliant on large-scale consolidation projects going to plan.”
Mills added: “We see pent-up demand for speed and accuracy in integration projects, regardless of technology."
She explained that DNA's automation capabilities hasten estate management and sell-side M&A due diligence; while new customer acquisition is eased by reducing and accelerating pre-sales implementation planning.