Kerv buys compliance biz to address banking sector

Kerv has enhanced its capabilities in FCA regulated compliance services with an acquisition that takes the total business to over £60m turnover and more than 500 staff.

The deal for the Communications Compliance Practice business of TDS Global Holdings will enable Kerv to accelerate cloud adoption in financial services and tier one banking organisations

Kerv Executive Chair, Alastair Mills (pictured) said: “With the compliance world relatively slow to migrate to the cloud compared to other sectors, this is a transformation that is now happening at pace and Kerv is well placed to capitalise on this market trend.”

The rebranded Kerv Communications Compliance Practice will provide communications compliance services to global financial services organisations including 50% of the Tier one UK banks with 140,000 channels of compliance recording and more than 3 billion captured calls under management globally.

The business has seen annual turnover exceeding £10m and employs 40 staff based in Europe, Asia and North America with headquarters in London and a 24-hour global service operations centre in Cardiff.

Kerv aims to retain all existing staff with the leadership of the Communications Compliance Practice, including CEO Brad Gorton, and Head of Strategy Paul Wilson, joining Kerv in senior roles.

Gorton said: “This provides an opportunity to build on our global cloud capabilities, to extend our digital services and to accelerate investment in our automation, monitoring and proprietary technology by leveraging Kerv’s capabilities.”

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