Business Development Manager


About Company: 

Founded in 1999, Callstream provide cloud-based call management technologies to the UK insurance, financial services, travel and retail markets. Our customers are increasingly turning to cloud-based solutions to increase capacity and enhance functionality without having to commit to expensive infrastructure costs. Over the last 18 years Callstream has developed an established reputation for the delivery of bespoke, highly effective, integrated call management solutions.

About the Job: 

The Callstream® sales team is growing. We are seeking an energetic, ambitious and goal orientated Business Development Manager to join us in expanding our market base. The role will be with extremely varied, you will be tasked with selling technology solutions to new business/logo’s. The role will be predominantly field based but will also include some telephone meetings as you seek to enhance relationships with your customers and to establish new ones.

Key Responsibilities: 
  • Research, identify and manage new business and sales opportunities through cold calling, networking and referrals
  • A relationship builder with multi levels of decision maker and influence growing successful long term business relationships
  • Excellent communication skills both written and verbal
  • Ability to identify customer requirements, build strong relationships with prospects face to face and on the telephone
  • Strong time management, organisational and prioritisation skills
  • High attention to detail with computer literacy
  • Provide weekly reporting against KPI’s and manage all contact and opportunities through internal company CRM.
  • Convert sales pipeline each month to achieve sales target
  • Manage opportunity through sales cycle, gathering requirements, submitting proposals, negotiating to win new business
  • Increase and maintain a healthy pipeline
Skills / Experience Required: 
  • Proven track record of building new business (preferably technology product and solutions)
  • Win, retain new business and consistently over achievement vs targets
  • Self-motivated, driven and result focused team player
  • Highly persuasive, consultative and competitive attitude
  • Excellent communication skills both written and verbal
  • Being able to think outside of the box
  • Existing experience or knowledge of technologies such as PCI DSS, IVR, Contact Centre solutions
  • Existing experience or knowledge of technologies such as Call Recording, Hosted Telephony
Job Position Type: 
West Midlands
Birmingham/ Midlands Region
Salary Range: 
  • Enviable working environment.
  • Car allowance
  • Uncapped commission plan
  • Healthcare
  • Stocked fridge