Derby-based Inform Billing is marking its fifth year of operation with a major software launch.
"We are continually making improvements and launching enhancements, but this is a major redesign with lots of additional features," said MD Shaun Bodsworth (pictured left).
"It's been a balancing act to develop the new product alongside the existing while taking on significant numbers of new customers. But we've stuck with it and are thrilled to be there."
This development shows how far the company has progressed since its creation following a MBO in February 2010.
Inform Billing was founded by Bodsworth and Director Darren Salisbury as a vehicle to sell licences for their Eclipse software.
Bodsworth added: "We both saw that the software had huge potential. The initial version had been developed in-house at PAN Telecom. We saw an opportunity to focus the software onto the channel, adding value through our many years expertise of both telecoms and billing."
Inform Billing's primary focus on providing billing solutions to traditional telecoms resellers quickly expanded to include IT, VoIP, managed print and more recently the Internet of Things.
Salisbury (pictured left) said: "We look towards emerging markets and opportunities where we can use our expertise to streamline processes and help businesses make efficiencies.
"The move towards convergence in the IT and telecoms markets means that there is a greater need to bill a variety of one-off and recurring charges in a simple and accurate way.
"Eclipse brings all these charges together on one monthly bill that the end customer can easily understand."
The company employs a growing team of software developers and support staff and provides services to over 100 customers each month.
Bodsworth added: "Our organisation has seen steady growth. The culture of offering more, doing things differently and grasping the right opportunities is something that I feel stands Inform Billing apart."
A recent survey showed that 98% of customers were satisfied with the support they receive and would recommend Inform Billing.
Salisbury observed: "We aren't the biggest player in the marketplace but we had to stand out. We pride ourselves on the relationships that we build with clients and the time and advice that we are willing to invest in new resellers entering the market. We still use the old saying, 'Inform Billing is big enough to cope but small enough to care'."