Managed services provider Claranet has appointed Ian Furness as Operations Director for the UK business.
He takes over from Wiebe Nauta who is now Managing Director for Claranet Benelux.
Furness joins with over 15 years experience in the telecoms and managed services space.
His most recent position was COO at Advanced 365, part of the Advanced Computer Software Group recently sold to Vista Capital for £725 million.
Michel Robert, Claranet's UK Managing Director, commented: "Claranet's Operations Team is responsible for delivering our service strategy and for ensuring that the highest standards of quality are delivered to our customers.
"The team comprises the frontline in our daily customer interactions so the role of our Operations Director is critically important. Ian brings with him a wealth of operational experience in the managed services industry and his skill set will serve us well as we strive to continually improve the service we provide to our customers."
Furness added: "The services that we provide for our customers are increasingly business critical and are growing in complexity, but working alongside the team I am confident that we can improve further upon the standards for which we are known."