Claranet wins Pets at Home contract

Retailer of pet food, accessories and services Pets at Home has selected Claranet to supply and upgrade its WAN to more than 400 retail locations and around 340 veterinary surgeries in the UK.

Claranet will also provide 3G MPLS connectivity as a back-up, meaning that the business can still process transactions securely in the event of a network outage.

Jamie Lowe, Infrastructure Manager at Pets at Home, said: "As a business we have undergone, and are still undergoing, a significant amount of change as we look to broaden the services we offer and improve our customer's experience.

"Connectivity in our retail estate is an essential commodity, and customers have come to expect a seamless experience when transacting with us, be it on our website, in our retail outlets, or in combination through click and collect.

"Having the right network in place to support us is critical. Moreover, we need the right support structures and mechanisms in place so that, as and when issues arise, they can be rectified straight away."

Simon Bearne, Claranet's UK Sales Director, added: "Shoppers can be unforgiving of down time so we have placed an extra emphasis on reliability and uptime."

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