3CX boosts security and lays AI foundations for V20

3CX has added security and expandable infrastructure to its contact centre solutions with Version 20

The platform will offer Call Manager to deliver call centre features, a brand-new native Windows softphone with the ability to run in conjunction with the Web Client and a new Admin Console, replacing the former Management Console.

3CX CEO Nick Galea said: “Our contact center solution is stronger than ever. We’ve met the demand for an integrated multi-tenant solution.

“We’ve laid the foundations for native AI support, and we’ve focused intently on enhancing the security of 3CX.”

Share this story