Abzorb's latest portal revamp reflects continuing developments to order processing, in particular for mobile services, enabling resellers to better manage their mobile proposition and make faster connections.
"These improvements include the ability to allocate bars/services, amend tariff and bundle pricing, and an automated allocation of a relevant mobile number when creating a mobile order," stated Mark Riddell, Head of Indirect Channel.
New mobile functions such as improved bundle management mean changes made to a connection's bundles integrate directly with Abzorb's network level provisioning processes.
Another key development is the Abzorb API, a toolkit for partners who build their own software and want to integrate more closely with the Abzorb's systems.
"This means managing mobile orders, connections, bars, SIMs, customers and tasks can all be processed from their own in-house systems, reducing or eliminating the need to retrain staff," commented Riddell.
Abzorb has also introduced a white label reseller branded customer care portal enabling customers to manage their own mobility requirements.
Riddell added: "More portal developments are on the way, such as the ability to authorise reseller orders for distributor users, hosted centrex ordering, tighter integration with the Syniverse MNP platform, more useful informatics and reporting, and a fresh new design across the portal."