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The rapid shift to sector specialisation
Jola and Tollring team on analytics and recording
Jola has partnered with Tollring to deliver advanced call and conversation analytics, with recording, as part of its automated Direct Routing solution.DSIT shares switchover guidance as two third of landlines migrated
The Department for Science, Innovation and Technology (DSIT) claims over two thirds of landlines have been migrated to digital alternatives and has launched a new guidance campaign to identify vulnerable users in its final layer.Enreach-backed Voiceworks launches in UK
Enreach Group is evolving it UK channel presence by launching Voiceworks, a comms provider with a portfolio including hosted VoIP, fixed-mobile convergence, mobile services, connectivity, and cloud communications tools.Vodafone and Three complete on UK merger
The Vodafone and Three UK (CK Hutchison) merger has now completed, creating a new business that will invest £11bn over the next 10 years.Pinnacle names Swan as Customer Success Leader
Kelly Swan has been appointed as Customer Success Leader at Pinnacle to lead customer engagement initiatives, enhance satisfaction and ensure long-term value realisation for Pinnacle’s customer base.Vorboss and Roc team for Local Council tailoring
Vorboss and Roc Technologies have formalised a long standing collaboration to deliver network solutions tailored specifically to local councils across London.Vodafone certifies as ‘Fertility Friendly’
Vodafone has achieved a sector first by being certified as a ‘Fertility Friendly’ workplace by Fertility Matters at Work (FMAW), which seeks to educate and inspire businesses on how fertility issues can impact organisations and their employees.NTA launches new hosted portal interface
NTA channel partners will have access to the vendor’s new hosted portal interface from 3rd June 2025 which brings a new design, advanced features, and upgraded user experience.Giacom urges quick action following Microsoft CSP changes
Giacom is urging MSPs affected by upcoming changes to the Microsoft Cloud Solutions Provider programme to act quickly and embrace the indirect channel.