Regulatory compliance and accreditation service launched

A new service to help resellers comply with changing industry regulations and prove compliance to customers has been launched by Train to and industry body the Federation of Communication Services (FCS).

Fidelity Energy secures major British Gas deal

Fidelity Energy has secured a major tie-up with British Gas and Scottish Gas to help ICT resellers across the UK expand their portfolios into the supply of energy services.

Marketing matters

The anatomy of dynamic marketing teams

By Elvire Gosnold, Director, Blabbermouth Marketing: We've recently grown our team with the addition of two new marketers. During the recruitment process I sifted through a lot of CVs and interviewed candidates from a variety of marketing backgrounds.

Company Profile

Transformational times

To say that 2016 has been a milestone year for Entatech UK would be to greatly understate the nature of the key events and developments catalysed by business turnaround champion Dave Stevinson.

Business Interview

Why we must listen to Sabio on client engagement

Sabio has become a master at marrying digital, social, mobile and traditional customer contact channels to create a seamless client experience, and incoming CEO Andy Roberts aims to double the size of the business based on its proven formula supported by new investment.

Market Review

Connectivity providers set growth pace

Philip Carse, Analyst at, reports on the recent performance of leading companies in the comms space during the last quarter.

Business in Focus

Ofcom, BT, & the doubters

Regulator Ofcom ‘took on' BT but its bigger test will be convincing a sceptical comms industry that it has gone far enough.

Company in Focus

Colt ramps up channel

 Colt is targeting a new set of agents and ramping up its channel activity following a period of double digit growth via partners.

Case Study

Customers on call for total conferencing

In a communications environment growing in complexity it's refreshing to note that the market for conferencing solutions is not only easier to address but also growing faster than ever, according to Konftel's Regional Sales Director Jeff May.

Business Profile

Mesch gets UK’s dark fibre ducts in a row

Shovels in the ground attract little glamour but the UK's digital future hinges on dark fibre being available in spadefuls according to national infrastructure builder CityFibre.

News Feature

Brexit shock subsides

Britain won't officially exit the EU until Article 50 of the Lisbon Treaty is triggered, but judging by new Prime Minister Teresa May's statements the die is cast and Brexit means Brexit. So what are the implications for the ICT channel?

Recruitment Focus

How the digital age rewards the self-motivated

Twenty five years ago I could phone my boss from a telephone box on a Friday afternoon and tell him that I was foot-canvassing an industrial estate in Hemel Hempstead. The fact that I was actually outside my home and sloping off for the weekend was easy to hide, writes Clive Jefferys, JMA Network.

M2M Matters

M2M: It’s decision time

Decisive and dynamic action should be the channel's only response to the fizzing M2M market, according to Comms365 Managing Director Mike Van Bunnens.

Technology News


Special Feature

Analytics: Industry branches into customer science

Anyone seeking a foretaste of the future role of analytics in shaping the customer experience need look no further than last month's round table discussion hosted by TeleWare in association with Comms Dealer.

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