Dell launches Unified Communications Command Suite

A scalable data-driven platform for UC management has been rolled out by Dell Software, offering analytics and diagnostics across Microsoft Exchange and Lync platforms.

Plain sailing in the channel for top Westcon resellers

Westcon Group's UCC practice awarded its top performing Avaya partners with a day's sailing at the Royal Solent Yacht Club in Lymington.


Marketing matters

Embracing creative ideas

By Elvire Gosnold, Director, Blabbermouth Marketing: An increasing number of B2B clients are beginning to embrace online marketing and are coming around to the idea that social media and video etc are not solely for end user B2C target audiences.

Company Profile

Service is key to growth

The comms industry's most critical imperative is to offer faultless customer service, according to Inclarity Communications Director Enzo Viscito who leads by example.

Business Interview

Barnett gets basics right

Although network service provider ICUK has doubled in size over the past two years the business still remains lean and profitable due to efficiencies delivered by a Back to Basics philosophy employed by Managing Director Paul Barnett.

Market Review

Comms sector quarterly review

Philip Carse, Analyst at Megabuyte.com, reports on the recent performance of leading companies in the comms space during the last quarter.

Business in Focus

Pert signals the foundation of a digital transformation

BT Wholesale's new Business Zone portal is a derivative of the overall drive towards digitalisation within an environment where service and support matters more than ever, according to Josh Pert, Director of Multichannel Customer Experience, BT Wholesale.

Company in Focus

Spreading the cost of ICT investments

Based on research commissioned by BNP Paribas Leasing Solutions, Rob Bamforth, Principal Analyst at Quocirca, discusses how to spread the cost of strategic IT investments without missing out on the value of doing it right.

Case Study

Why channel collaboration matters more than ever

The channel's focus on the market should be collaborative, not separatist, and to go it alone would be to remain in the shackles of doomed legacy, according to delegates at a round table debate hosted by Comms Dealer and supported by Entanet.

Business Profile

Charles Davis: A man with a big plan for growth

There was a time when SAS Global Communications CEO Charles Davis planned the construction of buildings. Now he is the architect of a channel growth story built on the principles of strategic draftsmanship aligned to a clear vision of what the market really wants.

News Feature

Harris in new venture

Comms entrepreneur Mike Harris has successfully built a number of multi-million pound companies including Total Network Solutions, now he's about to do it again with the launch of The Network Selector.

Recruitment Focus

Why recruitment is like watching TV!

While on-site with a client to review recruitment strategy we discussed the need to offer better incentives for people to join them, better hours, better pay, more interesting work.

M2M Matters

Towards a smart future

By Anton Le Saux, Head of Connectivity  and Partner Sales at O2 Telefónica UK: There has been much talk this year about connected homes.

Hear what is driving the channel at Comms Vision in our series of leadership interviews 'Comms Visionary' in association with Mitel.




Technology News

Poll

Special Feature

Hybrid networks shape the future of connectivity

The dream of a ubiquitous network is in need of a reality check and it's time for the industry to properly assess the connectivity landscape and settle on a true vision of what the future of networking will look like, according to delegates at a round table debate hosted by BT Business Partner Sales at the BT Tower.

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