Abzorb has rolled out a national, fully white labelled PBX maintenance and support package to its channel partners as it moves towards total UC service provision.
The service provider is claiming to turn quotes around in eight hours under a simple two level cover programme.
"We wanted to make this easy so we decided to make the highest level of maintenance cover as standard at no extra cost, with only 24/7 covers as an extra add-on," said Darren Smith, Head of Data Services.
Abzorb is also set to roll out a hosted solution called ZORB IP, promising simple administration for channel partners through its tiered portal system.
"The ZORB IP hosted voice solution will go hand-in-hand with the Abzorb SIP service we suppy alongside BT which enables us to deliver converged voice and data over the same connection," added Smith.
"In addition, we are planning to add QoS to the voice we supply. This will provide our partners with the ability to sell a true UC product.
"In today's marketplace you can no longer just sell single circuit connectivity, you need to focus on the consultative sell and really maximise the connectivity you supply."