Kent-based Rainbow Telecom has completed the first phase of a big recruitment drive with the addition of 10 new field base sales people, taking the number of fixed line and mobile sales team members to over 20.

CTI Group's advanced A7 analytics technology is to be integrated into the Convergys Smart Enterprise Solution following a technology partner agreement.

This collaboration will enable Convergys to offer telecommunications operators serving enterprise clients deeper and richer analytics as part of its Smart Enterprise Billing Solution.

A new integration cord introduced by Jabra makes corded headsets in its portfolio compatible with IP telephony solutions from Avaya.

The new Jabra GN1216 integration cord expands the options available to Avaya customers and means they can now select from a range of microphones, wearing styles, and single or dual earpiece options.

Following on from last year's successful MPLS roadshows, Griffin has followed up this year with a series of workshops designed to give partners practical experience of winning large networking tenders.

The workshops, being held over the next three months in Derby, Manchester, Reading and London, were over-subscribed in the first week of being announced - so more sessions have been added.

Following the launch of its InPartnership Programme Outsourcery has announce Nokia as its first 1st Strategic Partner.

Nokia and Outsourcery have embarked upon a joint venture aiming to promote the widespread adoption of Microsoft Office Communications Server (OCS) on Nokia mobile devices through their Partner network.

Surrey-based Wick Hill has entered an agreement to distribute Panasonic's unified communications solutions through its UK and German centres of operation. The move signals Panasonic's expansion into the growing voice/data convergence market and strengthens Wick Hill's position in the converged comms market which it entered last year when after adding Samsung and Oak products to its range.

Improved SIP capabilities for the Aastra 800 soft PBX platform along with greater DECT functionality incorporating call encryption and voice quality are set to spur greater demand for the systems, says Nimans.

The SIP theme continues with the latest version of Aastra's BusinessPhone (BP) system now becoming SIP enabled.

Distributor Mayflex has strengthened its sales and business development teams with new recruits and the formation of a new Technical Manager role within the business.

Mitel has introduced new unified communications applications that are available as virtual appliances running in a VMware environment.

Mitel Virtual Solutions leverages VMware vSphere to enable customers to consolidate Mitel's voice and unified communications applications alongside non-voice business applications in the datacenter.

The German Federal Employment Agency in Nürnberg has signed a full managed service contract worth more than €100m over an eight year duration. Under the agreement, Siemens Enterprise Communications will handle the construction of a telecommunication infrastructure for 165,000 ports, providing all the required hardware, software and end-user devices.