The global corded PBX market (excluding Micro PBX products) continued to deteriorate in 2009, reports MZA. The analyst notes an overall 22% volume decline, which eased back to 10% during Q4. According to MZA's latest report, the worst performance was recorded in Q1 2009 when volumes dropped by 30%.

The lower levels of the PBX market are populated by a large number of businesses that have traditionally been more difficult to reach than the bigger fish. However, with the right solutions resellers can thrive on small system sales.

A consortium of 24 telecoms operators are hoping to build the world's first open platform that delivers applications to all mobile phone users. In doing so, The newly formed Wholesale Applications Community is set to rival to Apple's app store, but not without challenges, observes Frost & Sullivan's Industry Analyst, Saverio Romeo.

On January 19th Avaya outlined its product roadmap following the amalgamation of Nortel Enterprise Solutions, focusing its strategy on ‘vision' rather than ‘pragmatism' as a way to manage the overlapping product ranges.

Worldwide revenue from unified messaging platforms and communicator software clients is expected to drop by four per cent in 2009, a mild dip compared to the decrease in overall enterprise telephony spending, according to a new study by Infonetics Research.

Total mobile service revenues are set to exceed US$1 trillion in 2013, despite a projected fall in voice revenues. Growth in service revenues will be driven by data revenues rising to over US$330 billion that year, up from an estimated US$208 billion in 2008. The forecast comes from the latest Global Mobile Forecasts report from Informa Telecoms & Media.

Cloud computing will not change the reseller model overnight, but the channel needs to gradually adopt it now in order to prepare for the inevitable changes that are to come in the future, according to Mark Seemann, Product Strategy & Development Director at Outsourcery.

The UK PBX and IP PBX market (including Micro PBX products) slumped 24 per cent in Q3 2009 compared to the same period in 2008 (reaching just under 567, 000 extensions), but despite this double digit decline, the percentage change on a sequential quarterly basis reveals a different picture, finds MZA in its latest quarterly report.

Andy Hollingworth, Opal's Director of Wholesale, analyses the emergence of Next Generation Ethernet in the wholesale market and the opportunity this offers partners of all shapes and sizes.

According to a report published by Informa Telecoms & Media, European mobile operators are re-assessing their business models and considering alternative approaches to dealing with the current operating climate.